NEC Telephone Systems

Eagle Business Machines is the area's leading independent integrator of voice, data, and converged communications systems for business, government, and other organizations. We provide seamless integration of scalable solutions. From telephones, voice messaging, and videoconferencing . . . to data networking, high-speed internet access, and firewalls . . . we are Keeping America Connected!

Overview
Thousands of satisfied customers across the area, ranging from small to medium to Fortune 500 companies, count on Eagle Business Machines for communications technology solutions. Eagle Business Machines is fully authorized and certified to provide sales, design, installation, and service of the complete line of business telephone (PBX) solutions from NEC Telephone Systems. Our staff includes design experts in data networking and IP telephony.

We offer a full spectrum of communications technology products and services. From telephones, voice mail, and overhead paging to routers, switches, and firewalls . . . from basic telephony to total convergence of voice, video, and data . . . Eagle Business Machines is keeping America connected!

Voice Solutions

  • PBX
  • Key Systems
  • Messaging
  • Overhead Paging
  • Power Protection
  • Wireless Solutions
  • Installation
Data Solutions
Our data network design engineers will first conduct a thorough needs analysis. They will analyze network traffic throughout your entire data network and create supporting documentation, including a network diagram and a written configuration of workstations, servers, and network peripherals. After studying your network information and workstation information, they will develop a solution to help you plan for both current and future growth.

Convergence
The Internet is changing the way businesses obtain and retain customers. Innovation, superior customer service and integrated communication networks are imperative to sustaining competitive advantage. In this new Internet based economy, what is your corporation doing to stay ahead of the competition?

By converging data, voice and video onto a single IP network, companies are able to take advantage of IP-enabled business applications for:

  • Enhanced employee productivity
  • Personalized customer experience
  • Customer flexibility and control
  • Standards-based, distributed, open architecture
  • Lower total cost of ownership

The convergence of voice, video and data is happening today.
Eagle Business Machines can help you migrate your PBX and voice network to run on a standards-based, distributed, IP-network.

Contact us for more information!


Services
Our goal at Eagle Business Machines is to be your single source for communications technology products and services. Rely on our consultative excellence to improve your organization's efficiency. Whether your company has one location or a thousand locations, we are unparalleled in our ability to meet your growing communication needs.

Installation: Qualifications & Certifications
We continually train our people on the latest technological advancements, keeping them up to date in every way. On our staff are factory-certified experts in a variety of telephone system platforms. We have engineers certified on Microsoft, Compaq, and Cisco network products. Our expertise in designing and implementing the most complex telecommunications and data communications solutions is second to none.

Needs Analysis
Before we even propose a solution, our sales and design professionals will first conduct a thorough needs analysis. They will analyze communications traffic patterns throughout your organization and will develop a proposal to help you better serve your customers, employees, and other associates. Our plan will meet your needs for both current and future growth.

Communications System Design
In many ways, it is the imagination of our design professionals that really sets Eagle Business Machines apart. We have earned a reputation in the communications industry for creative, intelligent, and effective solutions. We'll analyze your needs and propose a system design that represents the best possible synthesis of voice, data, video, and IP technologies. Best of all, the savings you'll realize may astound you!

Project Management
Once you have authorized Eagle Business Machines to begin implementation, we will assign one of our experienced Project Managers to oversee every aspect of your installation.

Technical Installation
Our certified service professionals will wire, install, and program your system to be sure it is fully operational.

Training
Eagle Business Machines provides complete user training for new communications systems. Our professional staff will provide detailed instruction in order to obtain a smooth transition from your old system to your new system.

Service & Repair
Business relies on communication, and in this day and age, communication relies on technology! If your telecommunications or data communications system goes down, you need to make sure someone is there - regardless of the day or time - to correct the problem. Eagle Business Machines offers 24-hour response for routine service and 4-hour response time for emergencies. Our staff is on call 24 hours a day, 365 days a year.

Technical Support
There are literally only a handful of independent communications companies large enough to offer an in-house technical support service. But when you choose Eagle Business Machines for your system installation, you will know that expert advice and assistance is only a phone call away.

System Maintenance
Eagle Business Machines's Maintenance Agreement protects your company against possible failures in communications equipment. As with an insurance policy, you hope to never need your maintenance agreement for replacement of costly equipment - but it brings peace of mind to know it is there.

Contact us for more information!